Monday, June 25, 2007

Just a simple trip to Perhentian…

Pulau Perhentian was such a beautiful place. Its hard not to compare Perhentian with Redang… actually both are equally beautiful. I can’t pick which island is better judging from the scenery, but base on Marine Park definitely the underwater world in Redang was better. But it was in Perhentian, that I saw 2 big turtles in the sea! It was also more relaxing in Perhentian, with virtually nothing much to do. We only had 2 snorkelling trips but it was surely worth it to do nothing on the 2nd day afternoon.

It must be an interesting sight of my fatty body wrapped with purple swimming suit lying on the beach with 2 gal friends beside me, beneath the shades of a tall tree. I guess one of the best thing about this place, maybe it’s the Western culture, is that nobody bother what you’re doing. There were many Caucasians sun bathing on the beach, every white female would be clad with only bikinis. It was quite like holidaying in a foreign land with such blazing hot sunshine, clear blue sea water, calming sounds of the sea waves…

Wish to show you some of the pictures at my fotopages.. I was trying to mess around with what Bighugelabs can do. Thought I was so stupid to not know how to use a Mosaic Maker, anyway, my friend got nice(r) shots at her site! *I'll admit that some of my pictures suck... a compact nikon can deliver just as great wonder as a bulky S2, thanks to the camera's best friend - the sun*

A simple enjoyable trip aside, the most unforeseeable thing happened at the end... you wont believe it! I've helped to edit the complaint letter to AirAsia, I doubt we'd get back the refund of the MAS airfare that we had to miserably fork out for our return to KL :( A lesson learnt when dealing with AirAsia... always always check your flight schedule!!! Here goes..

RE: BOOKING NO.: AWS8CI
With reference to the above flight booking through your website with the following itinerary: -
Flight Departure Arrival
AK6334 KLIA-LCC Terminal Kuala Terengganu
0715 Thu 14 Jun 2007 0805 Thu 14 Jun 2007

AK6337 Kuala Terengganu KLIA-LCC Terminal
2120 Sat 16 Jun 2007 2210 Sat 16 Jun 2007

We regret to inform that the rescheduling of flight AK6337 time to 1815 hour was oblivious to us, hence we missed the flight departing from the isolated Kuala Terengganu airport to Kuala Lumpur. The failed attempt in trying to contact my mobile number on the night before departure is deemed unprofessional.

We were not the only group stranded by the change of schedule; there was another Japanese couple who faced the same situation as us. Surely being foreigners on holiday in Malaysia, the sudden change of flight time is most unforeseeable for them; they even had a connecting flight back to Japan at 1am from Kuala Lumpur. We (including the Japanese couple) had no other feasible alternative but to purchase must costlier MAS flight ticket back to KL on the same evening. The allowance for us to board the next AirAsia departure flight to KL at the next day 0820 hour is not practical or possible.

It is clearly unreasonable for your well-establish company to reschedule flight time at the eleventh hour. You should inform us earlier of the change of time. If passengers can book your flight more than six months in advance, your management should be able to inform us at least one week ahead! Or at the very least, you could have informed us during check-in at KLIA-LCCT before boarding the flight. A simple gesture that could have saved us a hefty sum of penalty was surely overlooked.

With this letter, we would like to seek for compensation for the extra cost incurred to us in returning from KT to KL, amounting to RM1960.00, deduced from MAS flight charge of RM245 for eight people. Attached herewith the receipt of the MAS flight tickets for your perusal.

Looking forward to your positive reply as soon as possible.

2 comments:

Anonymous said...

good luck with your complaint! what i heard from the corporate side is that the boss is a sonofabitch.

Anonymous said...

wuhoo.. nice pinky swimming suit..